By accessing and using the Crystal Trading Inc. website, you agree to be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use our website. The content on this website, including text, images, logos, graphics, product descriptions, and other materials, is the property of Crystal Trading Inc. and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, transmit, or use any content from this website without prior written permission. The information provided on this website is for general informational purposes only and may be updated or modified at any time without notice. While we strive for accuracy, we do not guarantee that all information, product descriptions, pricing, or availability details are complete, accurate, or current. Any purchases made through third-party platforms such as Amazon are subject to the terms and policies of those platforms, and Crystal Trading Inc. is not responsible for the policies, practices, or transactions conducted on third-party websites. To the fullest extent permitted by law, Crystal Trading Inc. shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of, or inability to use, this website or its content. You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the site. We reserve the right to restrict or terminate access to the website at our discretion. These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of NY/NJ, without regard to its conflict of law principles. We may update these Terms and Conditions at any time, and continued use of the website constitutes acceptance of any changes. If you have any questions regarding these Terms and Conditions, please contact Crystal Trading Inc. using the contact information provided on our website.
At Crystal Trading Inc., customer satisfaction is important to us. If you purchase a product directly from our website and are not fully satisfied, you may request a return within 30 days of delivery. To be eligible for a return, items must be unused, unwashed, and in their original packaging with all included components. Proof of purchase is required. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment within a reasonable number of business days. Shipping charges are non-refundable unless the return is due to a defective or incorrect item. Customers are responsible for return shipping costs unless otherwise stated.
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